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What is NLP in artificial intelligence? How does it work?/IABAC

v Nandini
Published on Nov 28, 2025

Teaching a machine to listen, understand, and respond like a human without speaking a single word of its language. That’s what NLP in artificial intelligence does: it helps computers make sense of the complex patterns hidden in text and speech. Like a detective piecing together clues, NLP analyzes words, context, and hidden hints to understand meaning. This allows machines to interact naturally with humans, from answering questions to recognizing emotions. By converting human communication into actionable information, NLP transforms ordinary devices into intelligent systems capable of understanding and responding thoughtfully.

What Is Natural Language Processing?

Natural Language Processing (NLP) is a field of artificial intelligence that teaches computers to understand human language.

In simple words:

NLP helps machines read, listen, understand, and respond like humans.

Humans communicate with words, emotions, tone, and expressions. Computers understand numbers. NLP acts as the bridge between these two worlds.Common examples of NLP include:

  • Chatbots
  • Google Search
  • Language translation
  • Voice assistants
  • Grammar checkers
  • Text summarizers

Without NLP, computers would not be able to understand sentences or respond to questions.

How NLP Works 

NLP transforms human language into something a machine can process, analyze, and respond to. Below is a clear explanation of each stage in the process.

1. Receiving the Input

  • The first step begins when a user types a message or speaks a command. If the user speaks, the system uses speech recognition to convert the spoken words into text. 
  • Computers cannot work directly with sound waves, so converting speech into text allows the rest of the NLP system to take over. 
  • Once the input becomes text, the system moves to the next stage.

2. Cleaning and Preparing the Text

  • At this stage, the computer prepares the text so it becomes easier to understand. 
  • Human language is full of extra elements like punctuation, slang, spelling errors, emojis, and different writing styles. 
  • NLP removes unnecessary symbols, breaks long sentences into smaller parts, and converts words into a simple form. This entire process is called text preprocessing
  • It is a very important step because machines cannot understand messy or unorganized language. 
  • By cleaning the text, the computer creates a more structured version that is ready for deeper analysis.

3. Understanding the Words

  • Once the text is clean, the system begins studying the actual words. 
  • Computers do not naturally understand the meaning of words. They learn meanings from the large amount of text they are trained on. 
  • At this stage, the system also looks at the grammar of the sentence. 
  • It identifies what each word represents, whether it is naming a person, showing an action, describing something, or connecting two parts of a sentence. 
  • The computer also learns how different words relate to each other in the sentence.

4. Finding the Meaning 

  • After understanding the words, the system tries to understand the overall meaning behind the sentence. This is the most important part of NLP because humans often express themselves indirectly. 
  • For example, when someone says, “I want to order a pizza,” the computer understands that the person wants food delivery, even though they did not say “food delivery.” This step is called intent detection
  • The system also identifies important information in the sentence, like names, dates, locations, product names, or emotions. 
  • This helps the computer understand exactly what the user needs.

5. Taking the Required Action

  • After understanding the meaning, the system performs an action based on the user’s request. 
  • If the user asked a question, the system searches for the correct answer. 
  • If the user wants to book a ticket, order food, or play music, the system begins the required process. 
  • This step connects NLP with the rest of the AI system, databases, or external services.

6. Generating a Response

  • The final step is creating a natural, human-like reply. Once the system knows what action to take, it uses Natural Language Generation (NLG) to form a smooth and meaningful response. 
  • The response must sound natural and easy to understand, even though it is created by a machine. 
  • Depending on the device, the response may be shown as text on the screen or spoken through a voice assistant. This completes the full cycle of NLP.

NLP Techniques 

Below are the main techniques used in Natural Language Processing (NLP). Each point explains what the technique means and why it is important.

1. Tokenization

  • Tokenization means breaking text into smaller pieces.
     
  • These smaller pieces are usually words, sub-words, or sentences.
     
  • It helps computers understand text step-by-step instead of reading the whole paragraph at once.

2. Stemming

  • Stemming cuts words down to their base or root form.
     
  • The root is not always a real dictionary word, but it helps models treat similar words as the same.

3. Lemmatization

  • Lemmatization also finds the base form of a word.
     
  • But unlike stemming, the base form is a real, correct word.
     
  • It uses grammar rules and vocabulary.

4. Stop-word Removal

  • Some words in a sentence do not add important meaning.
     
  • These words are called stop words, such as “the,” “is,” “an,” “a,” and “of.”
     
  • Removing these helps algorithms focus on important words.

5. Part-of-Speech Tagging

  • POS tagging means labeling each word with its part of speech.
     
  • This shows whether a word is a noun, verb, adjective, adverb, etc.
     
  • It helps the system understand grammar and sentence structure.

6. Named Entity Recognition 

  • NER helps computers find important names in a sentence.
     
  • These may be names of people, places, organizations, dates, etc

7. Text Classification

  • Text classification means putting text into categories.
     
  • It can be used for:
     
    • spam vs. non-spam emails
       
    • positive vs. negative reviews
       
    • topic tagging (sports, news, tech)

8. Sentiment Analysis

  • This technique identifies emotions or feelings in text.
     
  • It tells whether text is positive, negative, or neutral.
     
  • Used in customer reviews, social media comments, etc.

9. Text Generation

  • NLP can generate new text based on patterns it has learned.
     
  • Used in chatbots, content writing, coding assistants, etc.

Real-World Applications of NLP

 

NLP is used in almost every digital product you interact with daily.

1. Voice Assistants 

When you speak to your phone or smart speaker, NLP converts your speech to text, understands your request, finds the answer, speaks the answer back to you

2. Chatbots & Customer Support

Companies use NLP-powered chatbots to answer customer questions, take orders, solve problems, save human support time

3. Machine Translation

NLP helps convert text from one language to another instantly.

4. Email Spam Detection

Gmail uses NLP to understand which emails are spam.

5. Social Media Monitoring

Companies use NLP to analyze millions of posts and understand public opinion, brand reputation,customer emotions

6. Writing Tools 

These tools correct grammar, rewrite sentences, and help with writing.

7. Search Engines 

When you search for something online, NLP helps the search engine understand what you mean and what you are really looking for. Even if your spelling or grammar is wrong.

Where to Learn NLP: IABAC’s CNLPE Certification

If you’re serious about improving your skills in Natural Language Processing (NLP), consider the Certified Natural Language Processing Expert program from IABAC. 

This globally recognized certification covers all essential NLP topics, from text preprocessing, sentiment analysis, and named-entity recognition to language modeling and natural-language generation, and includes practical training using real data and popular tools.

This certification is ideal for students, developers, data professionals, and anyone who wants to work with text data or build AI-powered language systems. 

Graduates gain a trusted credential that can boost job prospects in AI, data science, and analytics across many industries. 

To get the most from the program, a basic knowledge of programming (e.g., Python) and a willingness to learn models and language-processing techniques helps.

Sarcasm says the opposite of what the words literally mean. Machines usually read it as positive even when the speaker means it negatively.

Career opportunities after completion of certification

1. NLP Engineer

NLP engineer, who designs models for chatbots, search engines, summarization tools, sentiment analysis, and generative AI systems. Companies like tech, finance, healthcare, and e-commerce hire them heavily.

2. Machine Learning Engineer 

ML engineers with NLP expertise build large-scale AI pipelines, fine-tune LLMs, and develop applications using deep learning and transformer architectures.

3. Data Scientist – NLP Specialization

Organizations rely on NLP data scientists to analyze massive amounts of text data, automate insights, detect trends, and support decision-making.

4. Conversational AI / Chatbot Developer

Growing adoption of automated customer support has created high demand for experts who can build intelligent chatbots and voice assistants.

5. AI Researcher 

Research roles are booming as companies invest in improving LLMs, text generation, embeddings, and multilingual AI systems.

 

The development of natural language processing (NLP) in artificial intelligence is changing how technology is introduced, resulting in faster, more seamless, and human-like interactions. Beyond tools and applications, it creates opportunities for innovation in industries like healthcare, finance, education, and entertainment. Mastering NLP equips professionals to create intelligent systems that can adapt, learn, and respond in ways previously thought impossible. Pursuing a structured program like the IABAC Certified Natural Language Processing Expert can provide both credibility and practical experience.